Support Options

Choose the Right IT Support for You

Versatile options to meet your business's unique needs,
from quick support to proactive managed services.

Free IT Services

  • Initial Consultation & Advisory
    Understanding your IT needs
    with no obligation.
  • System Health Check
    A one-time assessment of
    your current IT setup.
  • Email, Telephone & Live Chat Support
    Help with general IT enquiries
    at no charge.
  • Quick Remote Support
    Short remote sessions to
    resolve minor issues—typically
    up to 10 minutes, at no cost.
  • IT Planning Advice
    Recommendations to optimise
    technology for
    your small business.

Flexible IT Assistance

  • On-Demand IT Support
    Pay as you go for the IT help
    you need, whenever you need it.
    Perfect for small businesses that
    need occasional IT assistance.

  • Project-Based IT Solutions
    One-off projects like office moves,
    new server setups, or transitioning
    to Microsoft 365, tailored to fit your
    needs and budget, with a fixed cost.
  • No Contract Commitments
    Get support without needing a long-term
    contract. You decide when you need us.
    Simple as that.
  • Transparent Pricing
    Clear pricing based on the time and
    resources required, with no hidden fees.

Proactive Services

  • Regular Maintenance
    Scheduled checks and updates to
    anticipate problems, keeping your
    systems running smoothly and securely.

  • Automated Security Updates
    Consistent patching and updates to
    protect your business from vulnerabilities.
  • Managed Backups
    Automated backups to ensure your data is protected and can be restored if needed.
  • System Monitoring
    We provide ongoing monitoring during business hours to detect issues before they become problems.
  • Customisable Plans
    Tailored maintenance schedules to meet
    your business needs and budget.
Person holding a smartphone at a table, with a laptop and coffee cup in the background.
Static overlay
Ready to Level Up Your IT Support?

Book a free consultation today or get in touch!
Visit our contact page, call us on 01424 603603, email sales@sentinetcomputing.com, or use live chat.
We're here to help!